Privacy policy
This Website Privacy Policy applies to: www.thegearstorepk.com
Last update: October 30, 2023
The respect of your private life is of the utmost importance for The GEAR Store, who is responsible for this website.
This Privacy Policy aims to lay out:
the way your personal information is collected and processed. "Personal information" means any information that could identify you, such as your name, your mailing address, your email address, your location and your IP address;
your rights regarding your personal information;
who is responsible for the processing of the collected information;
to whom the information is transmitted;
if applicable, the website's policy regarding cookies.
This Privacy Policy complements the Terms and Conditions that you may find at the following address:
https://www.thegearstorepk.com/store-policy
1. COLLECTION OF PERSONAL INFORMATION
We collect the following personal information:
Last Name
First name
Mailing address
Postal code
Email address
Phone and/or fax number
The personal information we collect is collected through the collection methods described in the following section.
2. FORMS AND METHODS OF COLLECTION
Your personal information is collected through the following methods:
Website registration form
Order form
Contest
We use the collected data for the following purposes:
Order tracking
Special offers
Statistics
Contact
Managing the website
3. INTERACTIVITY
Your personal information is also collected through the interactivity between you and the website. This personal information is collected through the following methods:
Information for promotional offers
We use the personal information thus collected for the following purposes:
Statistics
Contact
Website management
4. COOKIES AND LOG FILES
We collect information through log files and cookies. These allow us to process statistics and information about traffic on the Website, to ease navigation, and to improve your experience for your comfort.
a) Cookies used by the Website
The cookie files used on the Website are the following:
Operating system
Pages visited and queries
Day and time of connection
The use of such files allows us to achieve the following purposes:
Improvement of the service and personalized welcome
Order tracking
Statistical surveys
b) Objection to the use of cookies and log files by the Website
You have the right to object to the recording of these cookies and log files by configuring your web browser.
Once you have deactivated cookies and log files, you may continue your use of the Website. However, any malfunction resulting from this deactivation shall not be considered of our making.
5. SHARING PERSONAL INFORMATION
The personal information collected by the Website is not transmitted to any third party and is processed only by us.
6. STORAGE PERIOD OF PERSONAL INFORMATION
The controller will keep in its computer systems, in reasonable security conditions, the entirety of the personal information collected for the following duration: 2 years.
7. HOSTING OF PERSONAL INFORMATION
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.
8. CONTROLLER
a) Controller
The "Controller" is: The GEAR Store. The Controller may be contacted as follows:
Via email at hello@thegearstorepk.com
The Controller is in charge of determining the purposes for which personal information is processed and the means of such processing.
b) Obligations of the Controller
The Controller is committed to protecting the personal information collected, not to transmit it to third parties without informing you, and to respect the purposes for which personal information was collected.
In the event that the integrity, confidentiality or security of your personal information is compromised, the Controller is committed to notifying you.
9. RIGHT OF OBJECTION AND OF WITHDRAWAL
You have the right to object to the processing of your personal information by the Website ("right to object"). You also have the right to request that your personal information not appear, for example, on a mailing list ("right to withdraw").
If you wish to exercise the right to object or the right to withdraw, you must follow the procedure described hereinafter:
Send an email with a request stating that you would like your information removed from our systems. We will contact you within 2 working days to confirm your request and start the process
10. RIGHT OF ACCESS, OF RECTIFICATION AND OF REMOVAL
You have the right to consult, update, modify or request the removal of information about you by following the procedure described hereinafter:
Email hello@thegearstorepk.com with your request
If you have a personal account, you may request its removal by following the procedure described hereinafter:
Email hello@thegearstorepk.com with your request. We will contact you within 2 working days to confirm your request and start the procedure
11. SECURITY
Personal information we collect is stored in a secured environment. People working for us are obligated to respect the confidentiality of your personal information.
To ensure the security of your personal information, we use the following methods:
SSL (Security Sockets Layer) Protocol
Automatic backup
Digital certificate
Username/password
Firewalls
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations that allow us to ensure the confidentiality of your transactions. Nevertheless, no mechanism can ensure complete security, and transmitting personal information on the Internet always contains an element of risk.
12. CHANGES TO OUR PRIVACY POLICY
Our Privacy Policy may be viewed at all times at the following address:
https://www.thegearstorepk.com/policies/privacy-policy
We reserve the right to modify our Privacy Policy in order to guarantee its compliance with the applicable law.
You are therefore invited to regularly consult our Privacy Policy to be informed of the latest changes.